Patients in West Michigan are more apt than people in the southeastern part of the state to connect with a doctor virtually to manage two chronic illnesses. That’s one finding in Grand Valley State University’s 2019 Health Check report, which shows a far higher utilization rate in the region for telehealth as an ongoing treatment option for diabetes and coronary artery disease.

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GRAND RAPIDS — A year ago, Joe Brennan felt excited when Spectrum Health’s MedNow recorded 50 patient visits a week as people started to use the telemedicine service.

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Blue Cross Blue Shield of Michigan plans to ramp up a telemedicine service that enables members to connect electronically with physicians to discuss minor medical issues.

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