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GRAND RAPIDS, MI (December 21, 2011) – Lake Michigan Credit Union (LMCU) is pleased to announce the promotion of Erin Shupe to eServices supervisor. Shupe most recently served as a call center specialist for LMCU and has been with the credit union for four years. The new eServices department was created to help members with LMCU’s new mobile app, email communications and online applications.

“Erin brings years of customer service experience and a high level of technology savvy to the eServices team,” said Bill Clancy, director of retail strategy. “The rollout of LMCU’s mobile banking app and the coordination of eServices group has gone very smoothly under her leadership,” Clancy continued.

“I enjoy helping members with the cutting edge technology Lake Michigan Credit Union offers,” said Shupe. “The free mobile app, online applications, and email communication are all designed to make our members lives easier. We will continue to update and enhance our services as well and it’s exciting being a part of these steps forward.”

Lake Michigan Credit Union corporate office is located at 4027 Lake Drive.

Lake Michigan Credit Union is the largest credit union in West Michigan and the second largest in the state with assets exceeding $2 billion, over 181,000 members, 32 convenient branch locations and 89 ATMs in West Michigan, including Kalamazoo and St. Joseph. LMCU provides a full-range of financial services, from high interest bearing checking accounts, to mortgages, commercial lending, insurance and investment services. Membership is open to everyone. To find out more please visit www.lmcu.org

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