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Free money at the library

Monday, September 27, 2010
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If it’s free, it can’t be much good. We prize what we pay for. We don’t take seriously a psychiatrist who charges less than $100 per hour or a mechanic who offers to fix our car for a six-pack of Bud Light. Other than sun, rain and a mother’s advice, anything “free” we dismiss as suspect and next to worthless.




Get to know your customers

Monday, April 12, 2010
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We have all had the experience of visiting a business and feeling like it was made just for us — it sells our favorite hard-to-find products, the décor is spot on, the menu is full of food we love, the staff is hip.




Free and Five other Books to Start the Year

Monday, January 18, 2010
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With the holidays in the recent past and the economy in constant discussion, the idea of giving things away seems like the answer to so many problems, but this Free isn't about charitable giving or lowering costs for consumers, it's about getting customers by going free.




Open for Business

Monday, September 28, 2009
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Libraries meet all kinds of needs, from story time to legal research.





Columnist Bio

By Melissa A. Fox
Business Librarian
Grand Rapids Public Library

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