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Will the “office of the future” use furniture?
Monday, April 27, 2009 - MiBiz

 

From Where I Sit

By Mike Dunlap
Principal
Michael A. Dunlap & Associates LLC
mike@mdunlap-associates.com

The Industrial Revolutionaries is the title of a new book written by British author Gavin Weightman. It offers an insightful view of many of man’s inventions starting in the late 18th Century. He points out that some inventions have truly changed the world and others that may seem trivial have allowed us to transform simple ideas into life changing events.

Some are still with us and in everyday use. Others have been transformed so often they cannot be compared to their original form. Many are hardly relevant, or so common, we may see them from their historical perspective rather than their current use.

The first steam engines were so huge their only use for transportation was in steamships. It took nearly two decades to transform them to be small enough for use on railways. After Henry Bessemer’s process allowed steel to be produced by the ton, it greatly expanded the demand for iron and coal. The resulting expansion of the rail systems throughout the world provided the perfect path for telegraph — later telephone — lines that forever transformed our communications systems.

The lower cost of transportation during the mid 19th Century reduced prices so that carpeting, books, china and other items reserved for only the wealthy could now be found in the homes of an expanding middle class.

Thomas Edison’s extraordinary inventions of barely 100 years ago — the incandescent light bulb, the phonograph and motion picture camera — have already been replaced by new technologies. Conversely, more trivial inventions like the riding stirrup (18th Century), tea bag (19th Century), and Velcro (20th Century) remain fundamentally unchanged.

Everyday life in 1780 probably wasn’t much different than it was in 1680. The same cannot be said for 1880, 1980, or 2009.

The so-called Industrial Age of the 19th Century accelerated the world’s growth, transformed it several times during the 20th Century, and has experienced at least one transformation during the less than 10 percent of the time passed in the 21st Century.

•The first communications satellite was launched barely 50 years ago.

•The picture-tube based, analog, color television of 1959 is effectively extinct.

•The fax machine was launched just 25 years ago and is now functionally obsolete.

•The use of e-mail was a novelty just 15 years ago.

•The trademark names of Google, Facebook, and izzydesign didn’t exist 10 years ago.

•The installation of wired telephones has declined (globally) during each of the past five years.

•The popularity of SUVs has disappeared in favor of the hybrid in less than two years.

These dramatic changes in technology, communication, travel and innovation have me wondering what the office of the future will look like.

I still have my grandfather’s office chair from 1910 when he was a telegraph operator for the Grand Trunk Railroad. It has (four, not five) casters, (spindle) height adjustment, back angle and back height adjustment. It is made mostly from sustainable (oak) and recyclable (cast iron) materials. I also have his telegraph key. It functions similar to a computer mouse — "click to send!"

Think for a moment about where and how we work in 2009.

•Fewer people go to an office to work everyday.

•We don’t need file cabinets to store all of our information.

•We don’t need conference rooms to have meetings.

•We don’t need laptop computers to send e-mail.

•We don’t need desks to rest our computers, telephones or paper upon.

•We don’t need ergonomic chairs when we work from an airplane, train, or automobile.

The most recent economic recession has dramatically impacted the office and contract furnishings business. Recovery is going to be a slow and evolving process.

New open plan, free-standing, easily configurable products are a breath of fresh air compared to Dilbert’s cubicles. The expanded use of sustainable and recyclable materials will probably help our planet. Enhanced ergonomic features on seating products may improve the productivity and health of the occupant.

Just as there are few markets for a new steam engine, an improved telegraph, a better film camera or a more efficient incandescent light bulb, the furniture designed and manufactured today for the office of the future cannot simply be an improved version from the past. It needs to be reinvented to meet the needs of how we work, not how the designers, engineers and manufacturers would like us to work.

That’s how I see it, From Where I Sit!

Mike Dunlap is principal of Michael A. Dunlap & Associates LLC, a business consulting services firm that focuses primarily on office furniture industry issues. Contact him at 616-786-3524, mike@mdunlap-associates.com, or visit www.mdunlap-associates.com.


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This article appeared in the Monday, April 27, 2009 issue of MiBiz, read by upper management executives in West and Southwest Michigan. Print subscriptions are free to qualified individuals who are employed in West and Southwest Michigan. For further information about MiBiz, visit www.mibiz.com. (A link to MiBiz's Web site is required).

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